FAQs

Reservations & Booking

How can I make a reservation?

You can book directly through our website, call our front desk, or use third-party travel sites.

Can I modify or cancel my reservation?

Yes, modifications and cancellations are possible based on your booking terms. Please check your confirmation email or contact us directly.

What is your cancellation policy?

Cancellations made 24-48 hours before check-in are typically free of charge. Late cancellations may include a fee. Policies may vary depending on the rate plan selected.

Check-in & Check-out

What time is check-in and check-out?

Check-in is from 02:00 pm, and check-out is by 12:00 pm.

Can I request early check-in or late check-out?

Yes, based on availability. Additional fees may apply.

Hotel Amenities

Do you offer free Wi-Fi?

Yes, complimentary high-speed Wi-Fi is available throughout the hotel.

Is breakfast included?

It depends on your booking package. Some rates include breakfast; others do not. Please check your reservation details.

Do you have a pool?

Yes, we have a pool.

Is parking available?

Yes, we offer free-parking. Charges may apply based on the type.

Policies

Is the hotel pet-friendly?

Yes, we welcome pets in designated rooms. A cleaning fee may apply.

Do you allow smoking?

Our hotel is 100% smoke-free. Designated smoking areas are available outside.

What is your age requirement for check-in?

Guests must be at least 18 years old to check in, with a valid government-issued ID or passport.

Location & Transportation

Do you offer airport shuttle service?

Yes, paid airport shuttle service is available. Please contact us in advance to arrange pickup.

Are there restaurants or attractions nearby?

Yes, our hotel is conveniently located near popular local restaurants, shops, and attractions. Visit our “Destinations” page for recommendations.